VP Customer Success – London, UK

Job Description

We’re looking for a strong Customer Success Executive, who is passionate about growing a world-class Customer Success Management team mainly focused on customer retention and satisfaction through Customer Value and relationship building. You will be optimizing and further scaling the machine, with a special focus on the company’s most strategic accounts. We’re looking for a people person who is data-driven and strategic. You’ll be a team player who will closely collaborate with the Account Management leadership to partner on retention and support expansion. You’ll also work closely with the global CS service and ops leaders to achieve company business objectives.