At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
THE OPPORTUNITY
The Manager, Strategic Commercial Readiness & Onboarding reports to the Senior Director of Strategic Go to Market Mentorship, Training, and On-Boarding.
In this role, you will be the operational engine driving comprehensive commercial readiness specifically tailored for our growing international team. Your primary mission is to ensure all newly hired international colleagues are thoroughly trained, equipped, and prepared for high-quality engagements with global customers—encompassing both technical knowledge and total business operations proficiency. You will work collaboratively to aid in program development and take the lead in driving the execution of our onboarding and enablement initiatives across international regions. We are looking for an execution-focused professional who can effectively coordinate with internal experts and content providers across engineering, sales ops, and product teams. You will be the force that keeps our training programs moving forward, ensuring our international team achieves absolute day-one readiness in the field.
International Program Execution: Drive the execution of the Go-to-Market (GTM) Onboarding & Enablement Program specifically tailored for international team members, ensuring new hires achieve full readiness across both technical solutions and internal business operations.
Business Operations Training: Aid in developing and executing training modules covering internal business processes, sales operations tools, CRM workflows, and commercial best practices to ensure seamless execution in international markets.
Collaborative Development & Optimization: Partner across departments (Sales, Engineering, Product, and Operations) to aid in the design, optimization, and scaling of the end-to-end curriculum.
Cross-Functional Expert Coordination: Manage and coordinate with internal content creators and subject matter experts (SMEs) to ensure training assets—spanning technical manuals to business operations playbooks—are up-to-date and effective.
Total Readiness Governance: Maintain a structured feedback loop and skill-level tracking system (Skill Matrix) to proactively identify and address gaps in both technical understanding and operational compliance within the international team.
Continuous Learning Management: Manage the operational calendar for recurring "Refresher & Advanced Skills" training, keeping international colleagues aligned on both new technical features and updated business processes.
Operational Logistics: Orchestrate the logistics, scheduling, and resource allocation required for global training programs, ensuring seamless execution across relevant time zones.
Field Readiness Mentoring: Coordinate the post-onboarding field application phase, guiding new hires as they engage with real clients to refine their skills and achieve full proficiency in the field.
REQUIRED QUALIFICATIONS:
Professional Background: Bachelor’s degree or equivalent experience in Corporate Training, Instructional Design, Sales Operations, Business Enablement, or Program Management.
Training & Enablement Experience: 3+ years of experience delivering training programs, driving onboarding initiatives, or managing commercial enablement platforms in a professional environment.
Program Execution & Delivery: Proven track record of executing structured training curricula, applying adult learning principles, and ensuring baseline readiness across diverse teams.
Operational Coordination: Proven ability to manage cross-functional stakeholders, coordinate with internal subject matter experts (SMEs), and organize complex program logistics (calendars, resources, tracking).
Global Mobility: Valid citizenship and passport enabling the ability to easily obtain visas and secure entry into the primary international countries in which Silvus operates.
Exceptional Communication: Strong talent for structuring information and ensuring content is highly accessible, actionable, and aligned with business operations and customer-facing standards.
Drive & Initiative: High energy and a proactive mentality to independently manage schedules, track readiness benchmarks, and drive projects forward.
Travel up to 50% of the time to conduct on-site training, attend trade shows, and support international field demonstrations.
Experience supporting or training international/remote commercial teams across different cultures and regions.
Experience developing, optimizing, or managing a Master Training Library, e-learning modules, or interactive presentation decks.
Experience in a hybrid technical/commercial environment (e.g., telecommunications, advanced IP networking, tactical systems, or technology manufacturing).
Familiarity with sales methodology training, CRM workflows, and internal business operations tools.
Military or tactical technical background (e.g., experience in training coordination, operational readiness, or instructional design).
Remote/Home office environment with a dedicated, professional workspace.
Ability to lift equipment up to 50 lbs (23 kg) for demonstration purposes.
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.