Director of Customer Success and Operations, London UK

Job Description

As the Director of Customer Success and Operations, you will play a pivotal role in our European leadership team, unifying and leading our customer success and operations teams across both Education and Employer business segments. Your strategic direction and operational leadership will drive customer satisfaction, retention, and revenue growth. By aligning our customer success efforts with broader business objectives and collaborating closely with Sales, Product, and Marketing teams, you will help shape the customer experience and set the foundation for the company to become the leading early career network in Europe.