Customer Success Associate – London, UK

July 10, 2024
$31,500 - $31,500
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Job Description

We are seeking a talented and passionate customer support associate to join our customer support team at HelloSelf to provide excellent customer support to our three customers: members, therapists, and partners.

You will be responsible for ensuring the success of the customers’ journey with HelloSelf by identifying customers’ questions, concerns and overall needs and providing helpful solutions to them in an accurate and efficient manner, maintaining high standards of customer service across all interactions. You will be focused on supporting members in getting booked in with their ideal therapist.

This is an exciting opportunity to directly support our ability to support thousands of customers, therapists, and partners across the UK