Onboarding and Readiness Specialist

Novara provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. Through the Flex and Risk Management Center platforms, Novara helps organizations address operational risk proactively by unifying data, increasing workforce engagement, and proactively managing risk. Novara’s combination of training, software, and tools puts people and safety first while protecting critical operations.

Position Description:

We are seeking an Onboarding and Readiness Specialist who thrives at the intersection of Learning & Development, GTM excellence, and revenue performance. This role is responsible for delivering high‑quality onboarding, training, coaching, and skill development programs for our Sales, Pre‑Sales, Customer Success, Implementation, and Support teams. You will strengthen our GTM motion by ensuring every customer‑facing employee is confident, capable, and equipped with the skills, knowledge, and tools required to drive revenue.

This role is ideal for someone with a learning and development background who understands how adults learn and has a strong grasp of GTM functions and the realities of selling. Experience in sales, pre‑sales, customer success, or directly supporting revenue teams is highly beneficial.

You will partner closely with Enablement Leadership, Sales Leadership, Product Marketing, Product, and RevOps to deliver programs that improve ramp time, elevate call execution, increase win rates, and enhance overall GTM performance.

Why Join Us?
You will have a meaningful impact on the performance of our GTM teams and the success of the company. You’ll play a central role in helping customer-facing teams gain confidence, master our product and process, and deliver exceptional experiences throughout the customer life cycle.

Responsibilities: