We seek a highly motivated and experienced Senior Manager ,Customer Success EMEA Enterprise (f/m/d) to join our dynamic team at Contentful. As a Senior Manager Customer Success for Enterprise Accounts, you will be responsible for developing and executing strategies to ensure the success and satisfaction of our enterprise-level customers. Your primary goal will be to build strong relationships with key stakeholders, drive the adoption of our products and services, and maximize customer value.
Retention and revenue are key aspects of this role as your team will be managing the renewal strategy. This is a leadership role that requires exceptional communication, strategic thinking, and a deep understanding of the needs and challenges faced by enterprise customers.
Join our team and make a significant impact on the success of our enterprise customers while driving the growth of our company.
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
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