Catalyst is the world’s most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders.
Previously, our founder built an effective Customer Success organization for one of the fastest-growing cloud companies in the world.
Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.
Based in New York City, Catalyst is a venture-backed company founded by Edward Chiu and Kevin Chiu.