Youtopia – Customer Success Representative
Youtopia®: We’re on a mission to optimize your health with precision nourishment. Our initial product launch will provide a way to make this simple and achievable for all of us.
Our tribe is built on the foundation of love, being a blessing to others, and transforming the lives of millions.
On our team, we strive to help you dedicate 70% of your working time to doing what you do best: providing sincere, genuine, and memorable moments of hospitality and having a blast doing it! As an Ambassador (Customer Success Representative) of Youtopia, it starts with you discovering customers’ needs. You are the first person a customer meets when they enter the store. You are their Youtopia guide — advising, selling, and helping customers discover what’s possible for them with Precision Nourishment.
- Greet guests and respond to requests in a friendly and courteous manner, bringing hospitality to every interaction
- Follow Standard Operating Procedures
- Perform opening, mid-shift, and closing duties complying with Youtopia’s operational standards
- Always adhere to company uniform and grooming standards
- Perform any related duties as requested by the supervisor/manager
- Assist other team members when needed
- Updates job knowledge by participating in staff training opportunities
- Enhances the organization’s reputation by accepting ownership for accomplishing new and different requests
Qualifications and Skills
- Excellent Emotional Self Awareness under pressure while maintaining a graceful, warm presence
- Excellent customer service skills
- You have strong people skills-you’re approachable, a good listener, and empathetic.
- A minimum of 1-2 years’ previous sales experience in a retail store or similar environment
- Great communication skills
- Strong attention to detail
- Ability to stand or walk for long periods of time
Why you should work with us
- Competitive pay and weekly paychecks.
- We help you optimize your health with Precision Nourishment (just as you are helping others) – which means free personalized meals during your shift and discounted access to all our Discovery Center services.
- Work that matters for you, your loved ones, and everyone in your local community. As part of the Youtopia team, you are part of helping the world optimize their health with Precision Nourishment.
- Flexible scheduling with the ability to easily switch shifts
- Eligible part-time employees are offered access to affordable, quality healthcare
Please note: This job description is not intended to be all-inclusive. This position may be required to perform other related duties to meet the ongoing needs of the restaurant.