Job Description

Xcede is partnered with a Gartner leading Pre-IPO cybersecurity vendor, focused on Network Security. Following the increasing demand we are seeing within EMEA they are looking to continue to build out their customer success team.

As the Customer Success Manager, you will be responsible for running a handful of large enterprises and major accounts across the UK region.

Responsibilities:

• Act as a trusted advisor to the client by understanding their business needs and organizational structure
• Work with the technical teams to ensure successful deployments of the solution
• Create and run QBRs with clients to ensure they are utilizing the solution fully
• Product reports of findings from the solution

Requirements:

• 4+ years of experience in customer success or technical account management
• Experience within IOT or Network Security
• Knowledge of cloud technologies
• Ability to travel across the region