Job Description
- Skai™ helps thousands of the most successful brands in the world reach customers and grow their brands on digital channels. The company offers best-of-breed advertising technology on the most impactful, highest-ROI media channels as well as a suite of data-driven insights, planning, and measurement solutions to complement and maximize the return from our solutions.
- We’re 700 employees strong and growing every day! ~$7 billion in ad spending being managed on the SkaiTM platform every year, driving hundreds of billions in commerce decisions and sales transactions.
- Established in 2006, we are a thriving organization, with a unique, vibrant startup culture with an incredible track record of success and an amazing future in sight!
- We are hybrid for the long term – with a great home/ office work mix, passionate and diverse team members, and a vibrant company culture.
So what’s a Client Success Manager at Skai™?
- As a Client Success Manager, you will Actively build relationships with client
- You’ll provide clients onboarding and sessions to enhance the system adoption
- You’ll support clients in order to drive business growth and retention
- You’ll provide best practices and insights on App marketing strategies
- You’ll partner closely with product development and the sales teams in order to boost platform innovation and capture market opportunity
- You’ll ensure client expectations are exceeded
- You’ll understand the client’s business goals, anticipate future needs, and help determine the ideal solution
- You’ll forecast monthly revenue for an existing business or for any new opportunities
- You’ll perform detailed client audits and Business Reviews to identify client needs or workflow gaps
How do I know if it’s the right job for me?
- If you have B.A. or B.S.
- If you have an understanding of the apps ecosystem
- If you have Knowledge of paid advertising PPC, concepts, and digital marketing technologies
- If you’re energized by solving problems and finding opportunities to make a client successful
- If you’re organized and methodical, with excellent time management skills
Join us! we’ve been looking for you
Requirements
- Advantage if the candidate has knowledge of trend media UA channels such as Facebook, Apple Search Ads, Google AC, Snapchat, TikTok
- Experience working with a SaaS solution
- Versatility, flexibility, and ability to thrive in a fast pace environment with minimum guidance
- Phenomenal communication skills and organized project management
- Experience collaborating with a team both locally and virtually
- High level of English mandatory
- Ability to travel 10% of the time
If the above description sounds like you but you don’t check every box, please don’t hesitate to apply!