Robert Half – Customer Success Specialist – Holladay, Utah – US

March 10, 2023
$25.65 - $29.70 / hour
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Job Description

Job Description

We have an excellent opportunity for a motivated Customer Success Specialist! Are you a customer service professional who thrives in a fast-paced environment and is passionate about optimizing client experiences and elevating customer relationships? Then we have the position for you. This role involves managing customer relationships, working in a high-volume environment, and helping maximize the customer experience to help drive loyalty and increase revenue.

Key Responsibilities

– Provide outstanding customer service in a fast-paced environment via phone and/or email correspondence

– Dive into complex issues and problems

– Lead training for customer-facing staff to improve customer service and loyalty

– Brainstorm and implement strategies to improve the customer experience

– Design, track, and analyze customer success metrics

– Promote customer loyalty, retention, acquisition


– Familiarity with call-tracking and being held accountable to KPIs

– Advanced business writing skills, including the use of email correspondence

– Outstanding research, analytical, and interpersonal skills

– Strong technical skills including knowledge and experience with customer relationship management software (CRM)

– Prior customer service/call center experience, preferably in a fast-paced & high-volume environment

If you meet the experience expectations and have immediate availability we want to hear from you!


Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary, and permanent placement solutions for finance and accounting, technology, marketing, and creative, legal, administrative, and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap to apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.