Randstad – Client Success Manager, Cyber Security (up to 6k, east) – Singapore

March 3, 2023
$6,000 - $6,000
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Job Description

About the company

A Singapore-based cybersecurity company provides managed detection and response services to global businesses. Their services include continuous monitoring, incident response, and threat intelligence, with real-time threat detection and response through their Security Operations Center (SOC). The company leverages advanced analytics and machine learning to promptly identify and respond to threats. Their services are aimed at improving security posture and reducing the risk of cyberattacks. The company focuses on customer satisfaction, innovation, and continuous improvement to help clients stay ahead of the evolving threat landscape.

About the job

The ideal candidate will possess strong Cyber Security knowledge and will be responsible for building strong relationships with both internal partners and clients. You are required to be the main point of contact between clients and various internal departments, regularly reviewing processes and tools, showcasing technical knowledge to C-level clients, participating in events to build relationships, identifying revenue growth opportunities, developing strategies to meet key metrics, conducting client contract reviews, ensuring fair representation of client interests, and completing assigned duties and special projects. This position is based in the Singapore office.

About the manager/team

As part of a team of four, you will report to the managing director who is based in Singapore. In this role, training will be provided to support your professional development. You will have the opportunity to work alongside experienced professionals, learning from their expertise and contributing to the overall security of the organization.

Skills and experience required

  • Timely resolution of customer needs with excellent customer engagement skills
  • Preferred experience in the cybersecurity industry for account management and inside sales
  • Negotiation skills demonstrated with C-level executives such as CISO, CIO, IT
  • Technical expertise to discuss security, networking, and software/hardware solutions
  • History of surpassing sales quotas with a proven track record