Ogury – Client Success Executive, Singapore
Job Description
Ogury – Client Success Executive
Ogury, the global leader in personified advertising, has created a breakthrough advertising engine that delivers comprehensive audience interests, brand performance, privacy protection and sustainability within one technology stack, built and optimised for mobile. Advertisers working with Ogury benefit from fully visible impactful ads, future-proof targeting and unwavering protection. Publishers enjoy the rewards of a respectful user experience, incremental revenues and premium demand with Ogury’s solutions. Founded in 2014, Ogury is a global organisation with 500+ people, including 100 engineers across 16 countries.
You will be a key part of the Client Success team in Singapore in order to ensure a perfect Ogury’s service and operation execution to our clients, whilst constantly raising the bar when it comes to expectations of yourself and others, with a willingness to roll your sleeves up to get the job done.
You will be curious, with an ability to get into the details. Never following trends, but always acting based on what is right for Ogury. Speed and efficiency matter here. Aware of your market and your clients needs, you will identify quickly and blockers or opportunities and proactively recommend solutions!
What you will be doing
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- Management of a client portfolio with your Sales Team
- Maximize your portfolio’s expansion while minimizing impacts on customer satisfaction
- Monitoring and analysis of campaigns as part of key advertisers’ portfolio
- Management of rebooking campaigns; upsell directly with the clients
- Creation of best cases campaigns; best practices
- Troubleshooting, in collaboration with the BI, Adops and Support teams
- Participation in workshops and Quarterly Business Reviews with key clients
- Creation of End of Campaigns reports with your Analysis
- Presentation of reports and media recommendations to your clients
- Updating your knowledge of all Ogury’s solutions
- Insights Analysis for Client Recommendations
About you
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- You have a strong appetite for advertising, digital technologies, mobile ecosystem
- You are rigorous, detail oriented, comfortable with numbers and have strong analysis abilities & relational skills
- You already held a similar experience in an advertising agency/ Adtech company / Ad Network
- You always want to move forward, you are proactive in your job
- You are confident in presenting solutions in front of clients
