Hostinger – Customer Success Team Leader, Indonesia

November 19, 2022
$50,000 - $100,000 / year
Application deadline closed.

Job Description

If you always wonder to be a part of an inspiring working culture that values high standards; Enjoy being surrounded by a team of experienced and friendly mates; Be an owner of your results and celebrate the achievements with your team; Meanwhile continuously get access to: anything you need for your continuous professional development: books, workshops, plenty of mentorships; Benefit from other motivational perks and much more, you are ready to be our :

Customer Success Team Lead Indonesia

What you will do:

Lead the Customer Success team by inspiring and training them for growth;

Coordinate daily tasks;

Ensure goal achievement – both individual and team-based;

Track, monitor, and communicate the progress of the team;

Conduct monthly one-on-one meetings to give feedback and support;

“Insert your idea here”– be creative and daring in your methods for ultimate success!

What Niagahoster expects:

  • Clear and fluent in English communication 
  • Experience in leading a team (2+ years in a Customer Service team);
  • Familiarity with data analysis;
  • Knowledge of how to achieve an exceptional customer service experience;
  • Ability to inspire progress and be a trendsetter;
  • Aptitude for change management processes;
  • Drive to build the greatness of the team

What Niagahoster offers:

  • A very competitive salary package starts from IDR 6 Mill
  • Working environment with opportunities for growth;
  • Regular salary reviews based on performance;
  • Provided working devices, meal and internet allowances
  • Private health insurance along with BPJS TK and BPJS Kesehatan
  • 12 days paid annual leaves
  • Continuous personal development: books, workshops, conferences, individual mentorship;
  • A supportive team who is eager to share their knowledge and spend time with you;