GRS Recruitment – German Speaking Customer Success Officer – Limassol, Cyprus

March 3, 2023
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Job Description


GRS Recruitment is working in partnership with a well-known Forex Brand who are searching for a German Speaking Customer Success Officer to join the team.  The successful candidate will be responsible for working closely with clients and will have a great understanding of the flow of data around the financial markets. If you are looking to join a top-tier employer, then reach out to Hayley Buckle at GRS Recruitment for more information.

  • Build and maintain long-lasting relationships with existing clients, offer them the best solution services
  • Ensuring your existing clients are satisfied as well as gaining and using feedback
  • Researching industry trends
  • Giving presentations to clients about products or services
  • Resolving and answering any questions asked by the client, if able to help or escalate it to the relevant department
  • Ensuring that the terms of a contract are adhered to by both your employer and clients
  • Understanding and helping to meet the targets and aims of the client
  • Degree in Economics, Business, or any other relevant field
  • At least one year of experience in a Client Relationship, Sales, Business Development, or Customer Support role within the Forex industry
  • Native/Fluent in German and English is a must
  • Additional languages will be considered an advantage
  • Good understanding of financial markets and financial instruments
  • Knowledge of technical analysis
  • Knowledge of fundamental analysis
  • Excellent copywriting skills
  • Being common with our at least main events/parameters of events/profile parameters
  • To be passionate about the financial markets
  • Self-motivated and high achiever
  • Excellent communication skills
  • High time management skills
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.