Evalato – Customer Success Manager, Bulgaria (Remote)

September 14, 2022
$50,000 - $150,000 / year
Application deadline closed.

Job Description

Want to be part of the future? Evalato is a next-gen software for awards, grants, scholarships, abstracts, funding, and other programs. We are a completely remote team of goal-oriented and friendly professionals. Now, we are on the lookout for a customer success ninja!

As a Customer Success Manager, you will be responsible for the whole customer cycle: from lead generation to ultimate success and evangelism.

Here’s a taste of what you’ll be in charge of

  • Lead generation, prospecting & qualification
  • Email campaigns
  • Demos
  • Customer support
  • Ultimate success and happiness of the customer

Your  recipe for success

  • Fluent in English (near native-speaker level)
  • Excellent verbal and written communication skills
  • Excellent presentation skills
  • Tech-savvy and quick to learn different tools and platforms
  • Strongly goal-oriented person
  • A good understanding of customer success metrics and KPIs
  • Experience in sales, customer support, customer success or other similar position are considered an advantage
  • Experience in the SaaS, IT or similar sector are considered an advantage
  • Experience with different CRM or sales tools are considered an advantage

Unbeatable perks

  • 100% remote working – work from anywhere in the world
  • Flexibility– we are liberal but extremely results-oriented
  • Horizontal structure
  • Free trainings and courses
  • Un-meetings – we try to keep meetings to a minimum
  • Team-buildings and retreats – at home and abroad
  • 6-hour work days – every Friday and all summer
  • Unlimited paid time off
  • Gross salary range: 2500 – 4500 BGN