Is customer success an entry-level?

While some companies may offer entry-level positions in customer success, this job is often more suited to those with prior experience in customer service, sales, or a related field. In many cases, customer success managers are expected to have a deep understanding of the company’s products or services, as well as strong communication and problem-solving skills. However, every company is different, so it’s always best to check with the specific employer to determine the requirements for a customer success position.