It is not uncommon for customer success managers to receive a commission as part of their compensation. This is typically based on the success of the customer success team in achieving specific goals and objectives, such as retaining customers and driving revenue growth. The amount of commission that a customer success manager receives will depend on the specific policies of their organization and their individual performance.
In some cases, customer success managers may also receive bonuses or other incentives based on their performance. These may be based on factors such as the number of customers retained, the level of customer satisfaction, or the amount of revenue generated. Additionally, customer success managers may be eligible for other benefits, such as health insurance and retirement savings plans.
Overall, the potential for earning commission can be an attractive aspect of a career in customer success for those who are motivated by financial rewards and are able to achieve success in the role.
